Who to Call for What

Blackboard

• Existing courses - Contact your assigned instructional technologist (Jerry Fox - gfox@atlantic.edu or ext. 4970, Pat Kubaska - kubaska@atlantic.edu or ext. 5605, Virginia Macrie - vmacrie@atlantic.edu or ext. 5606)
  
• New to Blackboard - Contact Michelle Perkins at ext. 5038 or by email at mperkins@atlantic.edu
• Weekend Blackboard Technical Support - Email onlinehelp@atlantic.edu

Classroom Assistance

• Online Help Desk - Shortcut available on all teacher's stations or https://atlanticcapehelpdesk.happyfox.com/home/
  
• Email - helpdesk@atlantic.edu
• Telephone - Mays Landing ext. 5555, Atlantic City ext. 4772, Cape May ext. 4521

Faculty Email

• Password reset - Contact Human Resources at ext. 5610
• Setup and troubleshooting - Visit https://atlanticcapehelpdesk.happyfox.com/home/ for assistance

Self-Service/WebAdvisor

• Contact Dianne Brunetti at ext. 5679

Student Technology Assistance

• Blackboard Challenges - Contact Online Help by phone at 1-800-617-2191 or by email at onlinehelp@atlantic.edu
• Email Challenges - Contact Enrollment Services by phone at 609-343-5005 or by email at register@atlantic.edu
• Self-Service/WebAdvisor Challenges - Contact Enrollment Services by phone at 609-343-5005 or by email at register@atlantic.edu