Customized Training for Business

ACCC can deliver training programs and targeted consulting to your business or organization, and help you meet the demands of an increasingly challenging and competitive market. Any professional development course or computer workshop offered by ACCC can be customized to your organization's specifications.

Seashore Customer Service Training Initiative

Program Overview - In 2004, the New Jersey Casino Reinvestment Development Authority (CRDA) held two Summit on the Shore convocations. One outcome of the summit was a comprehensive survey on the state of the New Jersey Shore brand.


The survey brought forward interesting data and analysis. Among the many findings was an articulation of the expectations of the contemporary traveler. Today’s visitor expects the “extra” ordinary, including activities, destination authenticity and pampering service. The Summit marketing consultant stated that “Pampering is defined by luxury, service and a ‘fluffy towel’ factor.” The phrase “fluffy towel” was used as shorthand for an authentic service experience that meets a customer’s needs before he or she has a chance to articulate them. To meet that need the Institute for Service Excellence through a grant from the New Jersey Department of Labor and Workforce Development is offering:

Executive Training Sessions

Become proficient with your personal computer, laptop or palm pilot in private, individualized training sessions designed especially for busy executives. You will be
pleased with the personal attention you will receive from Atlantic Cape Community College’s expert computer instructors. Learn how to make e-mail work for you, create or navigate spreadsheets and enhance your technological expertise. Training sessions can be held at your office, home or in a fully equipped computer lab at any of ACCC’s three
convenient locations. Call today to find out how you can benefit from this personalized executive training.

For information regarding all on-site services or to request a free consultation,
call Carol Drea, (609) 343-4816 or e-mail drea@atlantic.edu.