Certified Gaming Supervisor (CGS)

Today’s successful gaming supervisors must possess effective leadership, communication and team-building skills. They must keep pace with change, improve their knowledge, and share their experience with others. With the explosion of gaming all around us, well-trained and qualified supervisors are in demand. This 80-hour training program provides the fundamental skills necessary for supervisors new to the gaming industry or for those who are ready to take the next step in their careers.

The topics to be included in this program are:

  • Supervisory Skill Development
  • Leadership
  • Time Management
  • Effective Communication
  • Problem Solving and Conflict Resolution
  • Orientation and Training
  • Motivation and Team Building
  • Staffing and Scheduling
  • Improving Employee Performance
  • Managing Customer Service
  • Basic Finance Concepts

Upon completion, trainees will be prepared to sit for the Certified Gaming Supervisor (CGS) exam. The CGS designation recognizes the accomplishment of these basic skills. Recognized worldwide, the CGS designation is the lodging industry’s highest acknowledgment of professionalism for supervisors in the gaming industry.

 

CASO103 (40 Hours)

Fee: $875 (Tuition $750, Materials $125)

  • Section AW01-Worthington Atlantic City Campus
    Monday-Thursday, 8:30 a.m.-2:30 p.m.
    Begins Oct. 17