Need help with existing Blackboard courses? All faculty are assigned an instructional technologist who will provide support in their use of Blackboard. Your instructional technologist will set up your Blackboard account and create your courses prior to each semester based on information that you provide in your Blackboard Course Shell Request Form. Instructional technologists are accessible via email, phone, or by setting up one-on-one appointments. It is recommended to consult with our Instructional Technology staff as we are experts in producing the most effective courses possible, and can provide beneficial insight in course design, organization, and functionality. Contact your assigned instructional technologist (if you are unsure who your instructional technologist is please contact Michelle Perkins):
For assistance navigating the menu options, call extension 5214 or 5216 or visit the Faculty Academic Resource Center ("Division Office") in A Building, Room 123.
Where to Point Students Who Need Technology Assistance
Blackboard Challenges - Contact Online Help by phone at (800) 617-2191 or by email at onlinehelp@atlanticcape.edu
Email Challenges - Contact Enrollment Services by phone at (609) 343-5005 or by email at register@atlanticcape.edu
Self Service Challenges - Contact Enrollment Services by phone at (609) 343-5005 or by email at register@atlanticcape.edu
