Public Safety and Criminal Justice Training

The Emergency Telecommunicator course provides an introduction to emergency telecommunication centers’ technology, processes, and ethics. The course is designed to prepare you to learn effective communication in an emergency and help you earn a certification through the International Academies of Emergency Dispatch (IAED) as Emergency Telecommunicators. Training includes instruction in, but is not limited to, the following: emergency telecommunication technology, interpersonal communication, caller management, classification of police, fire, and medical calls, legal aspects of public safety communication, and stress factors and management in the emergency telecommunication field. The NJ OETS approves this course for Basic Telecommunicator Certification. 

PDEV-210 (40 hours)
Fee: $559 (includes book and exam) 

• Section CW01-Cape May County Campus
  Monday-Friday, November 7-11, 8 a.m.-4 p.m.

*To obtain employment in New Jersey as a Police, Fire, and Ambulance Dispatcher, it is recommended that you obtain both the Emergency Telecommunicator and the New Jersey Emergency Medical Dispatcher Certifications.

Prerequisites: Candidates must be a 911 Basic Telecommunicator or provide proof of course completion and hold a valid Healthcare Provider (or equivalent) CPR card.

This course is the state-mandated 32 Hour Emergency Medical Dispatch Program. This course is designed to provide dispatchers (Police/Fire/E.M.S.) with the necessary information and skills to function as an EMD. This course will provide students with the secondary level of certification that is required for any officer or dispatcher who will answer 9-1-1 Medical Calls. Topics include responsibilities of an EMD, legal/liability issues, providing proper medical instructions by phone, and use of the emergency medical dispatch guide cards. This course includes role-playing simulated 9-1-1 medical calls.

Education Credit: This course is approved for 21 Elective CEUs for New Jersey EMTs 

PDEV-211 (32 hours)
Fee: $459 (includes book and exam) 

Section CW01-Cape May County Campus
Monday-Thursday, November 14-17, 8 a.m.-4 p.m.

*To obtain employment in New Jersey as a Police, Fire, and Ambulance Dispatcher, it is recommended that you obtain both the Emergency Telecommunicator and the New Jersey Emergency Medical Dispatcher Certifications.