Who to Call for What

Blackboard (Check out our available training sessions!)

  • New to Blackboard? Contact Michelle Perkins at ext. 5038 or by email at mperkins@atlantic.edu
  • Need help with existing Blackboard courses? All faculty are assigned an instructional technologist who will provide support in their use of Blackboard. Your instructional technologist will set up your Blackboard account and create your courses prior to each semester based on information that you provide in your Blackboard Course Shell Request Form.  Instructional technologists are accessible via email, phone, or by setting up one-on-one appointments. It is recommended to consult with our Instructional Technology staff as we are experts in producing the most effective courses possible, and can provide beneficial insight in course design, organization, and functionality. Contact your assigned instructional technologist (if you are unsure who your instructional technologist is please contact Michelle Perkins):
  • Weekend Blackboard Technical Support - Email facultybbsupport@atlantic.edu

Classroom Assistance

  • Submit a ticket at Atlantic Cape Technology Help Desk (Shortcut available on all teacher's stations)
  • Email - helpdesk@atlantic.edu
  • Telephone - Mays Landing ext. 5555, Atlantic City ext. 4772, Cape May ext. 4521

Faculty Email

  • Forgot your password? Contact Human Resources at ext. 5610 to have your password reset
  • General troubleshooting? Contact the Atlantic Cape Technology Help Desk

Faculty Self Service

  • For login and password help visit Self Service Tips for Faculty
  • For assistance navigating the menu options, contact: Johnna Atkinson at jatkinso@atlantic.edu or ext. 5216 or Connie Walton at cwalton@atlantic.edu or ext. 5046 or visit the Faculty Academic Resource Center ("Division Office") in A123

Where to Point Students Who Need Technology Assistance

  • Blackboard Challenges - Contact Online Help by phone at (800) 617-2191 or by email at onlinehelp@atlantic.edu
  • Email Challenges - Contact Enrollment Services by phone at (609) 343-5005 or by email at register@atlantic.edu
  • Self Service (formerly WebAdvisor) Challenges - Contact Enrollment Services by phone at (609) 343-5005 or by email at register@atlantic.edu